We make unified communications super easy with our complete solution


Unified communications is a complete communications service that provides an extensive range of fixed and mobile telephony capabilities above and beyond your traditional phone system.

To name a few happy customers


When you choose Green Cloud Hosting as your Hosted Desktop UK service provider, you’re in great company. Our customers love our service and pricing. We’re sure you will too.

Highlights


Voice

A complete cloud-based telephony feature set and service including voicemail and call recording

Instant Messaging

Online chat that is quicker and prompts a more immediate response than email

Presence

Visibility of co-workers’ availability (e.g. for helping resolve issues)

Highlights of unified communications at Green Cloud Hosting UK

Voice and video conferencing from any connected device

Call, connect and conference with employees from anywhere.

Video Calling

Providing a stronger collaborative experience, especially for remotely-based employees

Voice

A complete cloud-based telephony feature set and service including voicemail and call recording

Instant Messaging

Online chat that is quicker and prompts a more immediate response than email

Presence

Visibility of co-workers’ availability (e.g. for helping resolve issues)

Highlights of unified communications at Green Cloud Hosting UK

Voice and video conferencing from any connected device

Call, connect and conference with employees from anywhere.

Video Calling

Providing a stronger collaborative experience, especially for remotely-based employees

How can unified communications add value to your organisation


<strong>Unified communications made easy</strong>

Unified communications made easy

Our complete Unified communications service combines handsets from several manufacturers, an easy-to-use web interface, and a robust, resilient and secure network to provide a cheaper, more flexible phone service. It also helps to improve your organisation’s productivity and image - seamless integration with well-known CRM systems and soft phone features help present highly professional communications with the minimum of effort.

Work Smarter

Work Smarter

Save money and improve interoperability between your mobiles and fixed phones with extremely competitive on-net rates over a business-grade network. Our service is perfect for home-workers or staff who need to work from different locations, with clever features that ensure you never miss a call. We also offer more in-depth call management reporting and wallboard integration, to help your organisation gain a real-time understanding of calls. You can get a data feed for your service which will let you export the statistics you need to help analyse call patterns and manage your business.

<strong>Unrivalled call quality</strong>

Unrivalled call quality

As with any communication system, is clearly dependent on the underlying access available. With our Ethernet or Broadband products delivering the service to your location, you can be assured of great voice quality, underpinned by some of the most stringent service level agreements in the business.

Suitable for any sized business

Suitable for any sized business

Our Unified Communications service is suitable for any sized business and is particularly effective if you have multiple sites working together. It’s also capable of serving hundreds of employees. Our service is cloud-based and accessed via a web-based portal, so there are no PBX maintenance costs, and with minimal capital outlay it’s a reliable and proven service whatever your business.

Full service and support

Full service and support

We provide everything from handset to core network access, on-site installation to training and help guide, saving you time and hassle. Full support including training, number porting, provisioning and 24/7 UK-based assistance is provided, giving you complete peace of mind. Our service offers your business a more flexible, lower cost alternative to a traditional phone system.


What’s Included


  • 750 Inclusive UK minutes
  • Integrate with Microsoft, Google and Dropbox software
  • UK award winning support
  • Hot desking
  • Call conferencing
  • Hunt groups
  • Free Internal
  • Calls Extensions
  • SoftphoneApp for android and iOS
  • 999 Emergency Services Access
  • Call transfers (Blind & Attendant)
  • Call forward on busy (CFB)
  • Hold (CW) inc: custom hold music
  • Voicemail per handset
  • Receive Voicemail via email
  • Do not disturb feature
  • Free award-winning technical support (remote)
  • Choice of two handsets (standard & enterprise)

Benefits


Less wasted time

Users can move instantly from one communication channel to another, collaborating with co-workers and improving efficiency and productivity; they don’t have to wait while colleagues switch applications, install software or schedule a conference call

Improved customer service

Incoming customer enquiries can be routed to the most appropriate employee, who can then check the availability of co-workers and bring them in to the discussion or an ad hoc online meeting to rapidly resolve any issues

Agility

The inherent flexibility and scalability of the cloud-based service means adjustments can be made quickly to support changing business requirements

Low and predictable costs

On-net communication channels and inclusive minutes to UK landlines and mobiles are provided for a simple per user per month price

Cost savings

From reduced travel costs, and expenditure savings from not having to subscribe to multiple platforms

Reduced IT overhead

Administration tasks are made simple through our admin interface, and users can make day-to-day changes without involving IT support

Common interface

The user interface is similar on all supported mobile devices and desktops, which enhances the user experience, minimises learning and encourages adoption

Seamless transfer

Users in the UK can move from one environment to another (e.g. home or office to mobile) while continuing to participate in a conference, further contributing to increased efficiency and productivity

Unified communications made easy


Ready to discuss how Unified Communications can help your business work smarter? Get in touch with an expert today.

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